Ashley Stewart Reviews
Based on 38 customer reviews and online research, ashleystewart.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with Ashley Stewart.
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1 Star(25)
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How would you rate Ashley Stewart?
Top Reviews
Order and paid $57.73 for the total item. Received it and didn't like the fit and returned it using their return label. Received a refund amount of $40.15. In missing $17.58. I called and the cs agent stated we don't give back the shipping fee to ship to you and it's taxed. We also charge a flat $8 fee if you decide to use our return label. They robbed me just shy of $20. Never again! Straight BS!
I just want to say I am only leaving a review because I really really want to warn people from buying from this company. I bought a dress that was originally $69, and got it on sale for $34. When I received the dress it so cheaply made, see through, and scratchy. It was HORRID. Decided to return the dress and called to see what the price of my return would be since I saw something that stated it would be $8 to return. I really did not anticipate returning the item or I definitely would have read this. So I paid $8 for them to ship it to me, which took a week, and paid $8 more to send it back. I paid $16 for a dress I never even wore and never kept. This is a scam! On top of that I called to ask if the $8 to return was the same $8 used to ship and the representative told me yes. So I didn't realize I was going to pay an additional $8. NEVER EVER SHOP HERE... EVER!
Customer Reviews (38)
Had I not missed the 30 day return deadline due to being out of town, I would have returned everything. Pants were way too long and material on two pair was so thin (see through... literally). I'll stick to other plus size vendors.
Ashley Stewart has fell off frfr. I use to be do cute shopping there now I can never find anything that cute and the price.matches the worth. I'm frustrated. I need a new store for big girls.
If I could leave no stars I would! Customer service is horrible. Dont ever try to return in the items they put you back in there loops! I spent plenty of money in there brick and mortar store but when it comes to online to not shop online because if you have to return it they will not give you your money back
Just opened an account and called with questions concerning and service was not great. I'm hoping this isn't indicative of Ashley Stewarts customer service in the future.
I'm use to the low quality clothing, Use to the majority of clothing looking hideous and not worth the asking price. Every blue moon though, an outfit strikes gold. It's beautiful, appears to fit well and sells out every size in seconds. Yet, restock on said item never happens. Why? I try to be a AS fan but get dissatisfied most times exiting site with cart empty. Put more effort towards pieces that fly off the shelf and not on excessive crap no one wants.
I have been shopping Ashley Stewart for years. In the past, the clothes were a better quality and worth cost. NOW, the clothes are cheaply made and cheap material at TWICE the cost. Example... I bought the Tropical Print set( BEAUTIFUL), but for 59.90 for the pants and No Pockets was like buying pretty pull ups. That and a number of pieces I ordered was not happy not having pockets for the price I paid.
Been shopping here for over twenty years! Never been disappointed at all! Very good quality and totally worth it for me!
But what she don't understand me and my crew can steal much more from her the company is ghetto as hell with the worst customer service online I ever seen they will make you turn on their ghetto ass and turn ghetto just like them
I bought online a white dress with silver rhinestones on the front of the dress most of the stones were missing and the dress looks like it was refurbished and it didn't look like a new dress,and it didn't fit properly one side was longer Than the other, I was very disappointed so I returned for a full refund, and for my surprise My full purchase was $32.74 and they refunded less than what they charged me including I paid the shipping and handling almost $9.00 dollars I wouldn't never do business with this firm they are a ripped off.
I placed an order today online and then I decided to cancel it. I was told that once you place an order it can not be cancelled. I have never hear of this-have you? You should be able to cancel anything you place online.
DO NOT ORDER ANYTHING FROM ASHLEY STEWART!
I ordered for the first time a skirt and jacket. I liked them but the skirt was too big so I returned it. I never received any confirmation concerning them receiving the skirt and them refunding me the money. I really did not want to order the skirt and jacket because the quality of their items appeared to have been of no quality. I tried it and to my surprise, the outfit was cute but they lost me with the customer service. I am truly done with this company.
They are the best... I tried them on they fit perfectly and so smooth on my body. My new go to for bars.
Ashley Stewart Questions & Answers
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Posted on 08/31/2020
Yes and $8 minimum shipping to receive and to return. Paid $16 because their item was terrible quality and see through.